Changing Resilience

New Mindsets = New Results

Stress can either be debilitating or designed to enhance your decision making and performance. For instance, high caliber athletes can crumble during critical moments...or...they can be in control of the most impressive outcomes during radical situations. There is a psychological and physiological effect on how we influence our mindset. Those who achieve elite performance are able to consistently rally their emotional strength in the pursuit of their goals—no matter what gets thrown at them.

"The biggest game changer is YOU, by harnessing the power of your mind."
(Dr. Alia Crum)

Challenges of uncertainty and fear can be overcome through clarity and focus. How can we free ourselves, and our teams, for a more positive outcome

Unstuck In Control More Confident

  • NLEC offers a deeper dive in two new courses which aid in building resiliency and challenging the mindset:

Regulating Emotion.

How do we respond to the ongoing demands and pressures in a manner that is socially tolerable and flexible? Senior leaders have a pivotal role in ensuring their emotional contagion is manifested appropriately into the command culture regardless of the stressful situation or circumstance. We all experience moments when our emotions control our actions; but do we know our triggers and what "sets us off" ? Emotional Regulation incorporates discussion to mitigate the negative impact of stress and reflect on experiences of stress and times when they may have failed to miss the stress signs of others.

Ethical Resilience.

Our ethicality is more susceptible to internal, organizational and situational factors than we realize. While our self-perceived sense as an ethical leader with good intent is relatively stable, our actual behavior can be influenced by our failure to be aware of the ethical components in a particular situation, social and cultural influences, our own habits, emotions, intuitions, identity, virtues and character, multiple or competing motivations or values, prior decisions that frame our understanding and perspective all taking place within a volatile, unpredictable, complex and ambiguous environment. Ethical resilience seeks to understand how these forces can impact our ability to identify, resist and recover our true north in order to avoid shifting standards.

But...while managing individual emotions and ethical resilience is is managing the team!


  • Normalize stress – it’s a common physiological response to uncertainty
  • Increase employee’s sense of control over actions
  • Encourage people to take care of themselves


  • Neglect your own anxiety and concerns
  • Ignore people’s emotions
  • Let the uncertainty be an excuse for not getting work done
  • Dr. Alia Crum explores scientific results that show the influence of the mindset on the body, and how changing the subjective mindset produced different outcomes: TEDx Talk, "Change Your Mindset, Change the Game"


The Neuroscience of Things:

Vigilance may be beneficial when stress-eliciting situations involve a risk of injury or escalation. Research conducted on operational police stress and their stress symptoms found vigilance may protect against the negative consequences of stress! Having the right frame of mind is important to understand stress and helps us to know what being vigilant looks and feels like. Read more about the science at this website: The National Center for Biotechnology Information

"Don't deny danger because you don't have control"

You've heard it a zillion times, when in a high risk situation such as crowds, concerts, famous places be vigilant, be aware of your surroundings. There's more to this warning than just keeping you safe. Here’s why. Being vigilant coaxes you into surveillance mode. Research shows that surveillance mode is better at reducing stress than to deny danger. So instead of denying or ignoring danger because you don’t have any immediate control, surveil. In other words, it’s not always cool to, “chill.”... Keep your stress level lower and keep yourself safer by being in “Surveillance” mode.
(Dr. Srini Pillay)